BE PRESENT
Class time is precious time, and magic happens when we all move together. Phones, conversations, doing your own personal workouts and going in and out of class can be unsafe and distracting for others.

BE KIND
Show care and respect for your fellow Sweat Fam, and treat others the way you want to be treated. Lift each other up to ensure both team members and community members are respected, valued, safe, and supported. All love, no hate.

BE CLEAN
Practice good personal hygiene. Be considerate of those around you, and help keep our shared space in tip top shape for all to enjoy.

BE ON TIME
Out of respect and safety for your fellow classmates and the instructor, classes start on time and latecomers are not permitted. Arrive with enough time to store your belongings and get ready for class.

We're located at 486 Front Street in The Well, on the 'Terrace Level' (level 2), just across from and east of Sweat and Tonic.

From 8 Spadina Ave (Front/Spadina): Take the escalator from the Grand Atrium up to Terrace Level (level 2). Continue to walk straight (west) - Reformd will be on your right.

From Front St. or Wellington St: Take the ‘West Ave’ elevator located next to Indigo on the ground level and head up to Terrace Level (level 2). Turn right as you exit the elevator, head straight, and Reformd will be on your left.

Paid public parking is available at The Well. There are two entrances to the parking garage - one is located at 421 Wellington St. W, and another is near 482 Front St. W.

From parking level LG: Look for the Market Elevator lobby. Walk straight down the corridor out into the Grand Atrium. Make a right as you exit the doors, and take the 'West Av' elevator next to Shoppers Drug Mart to Terrace Level (level 2). Turn right as you exit the elevator, continue straight, and Reformd will be on your left side.

From parking level P3 or P5: Look for signs for BMO (West Av. elevators) or 8 Spadina (East Lane elevators), and take the elevator up to Terrace Level (level 2). From East Lane elevators, turn right as you exit the elevator, continue to walk west, and Reformd will be on your left.

From West Av. elevators, turn right as you exit the elevator, head straight, and Reformd will be on your left.

If this is your first visit, we strongly recommend arriving at least 20 minutes early to allow time to get settled, store belongings, and meet your instructor.

All first-time guests must arrive at least 5 minutes prior to the scheduled class start time. As classes start promptly, and for safety reasons, first-time guests who arrive less than 5 minutes before class will not be permitted. Late entry is not permitted, and standard late cancellation / no show policies will apply.

We appreciate your understanding and for helping to create the best possible experience for everyone in the studio!

All you need to bring is a water bottle, workout clothes (or come dressed for movement), grip socks, and any personal items you'd like (e.g., makeup, hair brush, shower slides).

Grip socks are available for sale at the studio if you don't have any or forget to bring them.

We provide complimentary towels and our change rooms are stocked with bath towels, toiletries (shampoo, conditioner, body wash, face wash, and body lotion), and Dyson hairdryers.

We provide lockers with built-in locks to your store your belongings (one locker permitted per guest).

For your first visit, please check in at the front desk. For all subsequent visits, you can check yourself in on the S&T app or with a team member.

We always recommend arriving for class early so that you have plenty of time to get ready. Once you’ve checked in, make sure to head to the correct spot number you’ve booked! You must be present for class if you've checked in.

You can check your spot number by checking your reservation in the app oe at the front desk.

Spot numbers are located at the top of the handle bars on the Megaformer machines.

Out of respect and safety for your fellow classmates and instructors, classes start on time. Doors will remain open for 2 minutes after the class starts. Once the studio doors close, any other latecomers will not be allowed in.

Be considerate of your Sweat Fam and do not take up spots in classes you are unable to attend. Only book classes you intend to take to ensure all of our Sweat Fam have a chance to get into class!

Please make sure to cancel your class reservation at least 12 hours in advance, or you will lose a credit for classes booked with a credit. For Unlimited and 9 to 5 Sweat Memberships, you will be charged a $24 fee for no shows and $19 for any late cancellations. This includes switching time slots under the 12-hour notice time period.

Use of a phone or filming during active exercise is prohibited. Please be mindful of your Sweat Fam around you and be present. Your studio time is a gift to yourself – make time for you!

Please feel free to let your instructor know should you require your mobile device for accessibility or medical reasons.

Unless it's an emergency or you're feeling unwell, please stay in class until the end! We cool down and close off the class together, and leaving early disrupts the flow and experience for other guests. Make sure you fill up your water bottle before class, and take breaks in class as needed.

Our waitlist is designed to move quickly and ensures that guests who want to take a class will have the best chance of getting into that class. As soon as a spot opens up, you will be automatically enrolled on a first come, first served basis, up to 10 minutes before class start time.

If you do not wish or intend to take the class, we encourage you to remove yourself from the waitlist to avoid automatic enrolment and a penalty should you no longer be able to make it. You can remove yourself from the waitlist at anytime without penalty. Once you are enrolled, our standard no-show / late cancellation policy will apply. Removing yourself from the waitlist will allow other guests, who are on the waitlist and able to make it to class, the chance to get in.

Our class schedule opens up for booking every weekend. You can book classes up to two weeks in advance, every Saturday at 5 PM for Unlimited and 9 to 5 Sweat members, and Sunday at 5 PM for everyone else.